Macbook Pro With Help Screen

Apple Mac Support – Mac Computer, iPhone & iPad
Support & Lessons

Call Now – (310) 621-5679

We Offer Home Visits & Remote Assistance.

Click To Use Contact Form

John Carroll - Owner

We have over a decade of experience providing onsite Mac support in Los Angeles at your home or business and remote assistance across the United States.

Our goal is to solve problems and help you get more out of your Mac.

Email issues, slow Macs, virus & malware infections, iCloud confusion, upgrades . . . not a problem.

Our customers tell us they feel safe knowing that help and great service are only a phone call away.

Stuck at home because of the Coronavirus?
No need to worry. We can still help.
Call (310) 621-5679 or email support@noproblemmac.com now.

person with mac computer problem

Support For Common Problems

• Speed Service – Slow Mac, Spinning beachball, Low storage warning.
• iCloud Services – iCloud not syncing across devices, backup advice, iCloud services explained.
• Cleanup – Computer tune-up service, File organization, Photo issues/duplicates, Backups.
• Updates – macOS and iOS updates and upgrades help.
• Wi-Fi – Low speed Wi-Fi, Signal dropouts, Poor home coverage.
• Common Problems – Email issues, Lost passwords, Virus and Malware removal service.

Setup & Installation Assistance

• Setup – New Mac, iPad or iPhone at you home or office.
• Safe Data Migration – Professional transfer of all your data to a new Mac, iPad or iPhone.
• Mac – iCloud sync, Email, signatures and mailboxes, iCloud Photos, Word, Excel, etc.
• iPhone – iPhone activation, Data transfer, iCloud sync, Messages and Facetime.
• Apple TV 4K – Install, streaming, calibration.
• Everything Else – New printer install, Scanner, Wi-Fi install, Wireless mesh networks.

iMac 24" Green
mac operating system Monterey

Lessons & Training For The Mac, iPad and iPhone

• Your Own Personal Apple Tutor – At home or the office,  Classes for the Mac, iPad and iPhone.
• Learn The Basics – Even a one hour class will give you the skills to use the Mac with confidence.
• Get Organized – Tackle thousands of Photos, Clean up your Desktop, File management.
• Classes For Beginners, Parents And Seniors – Standard or personalized classes.
iMovie – One-on-one help editing family videos, school projects, and college applications
• Keynote Training- Make stunning presentations and dramatic pitches like a pro.

Support For Common Problems

Woman using iPhone to call Mac Support

Speed Service– Slow Mac, Spinning beachball, Low storage warning. • iCloud Services – iCloud not syncing across devices, iCloud backup advice, iCloud explained. • Cleanup – Computer tune-up, File organization, Photo issues/duplicates, Backups. • Updates – macOS and iOS updates and upgrades. • Wi-Fi – Low speed Wi-Fi, Signal dropouts, Poor home coverage. • Common Problems – Email issues, Lost passwords, Virus and Malware removal service.

Setup & Installation Assistance

24-inch-m1-iMac

Set Up Service – New Mac, iPad or iPhone at you home or office. • Safe Data Migration – Professional transfer of all your data to a new Mac, iPad or iPhone. • Mac Setup – iCloud sync, Email, signatures and mailboxes, iCloud Photos, Word, Excel, etc. • iPhone Setup – iPhone activation, Data transfer, iCloud sync, Messages and Facetime. • Apple TV 4K – Install, streaming, calibration. • Everything Else – New printer install, Scanner, Wi-Fi install, Wireless mesh network setup.

Lessons For The Mac, iPad and iPhone

macOS Big Sur

Your Own Personal Apple Tutor – At home or the office,  Classes for the Mac, iPad and iPhone. • Learn The Basics – Even a one-hour class will give you the skills to use the Mac with confidence. • Get Organized – Tackle thousands of Photos, Clean up your Desktop, File management. • Classes For Beginners, Parents And Seniors – Standard or personalized classes.
iMovie – One-on-one help editing family videos, school projects, and college applications
Keynote Training – Make stunning presentations and dramatic pitches.

What People Say

Laurie Parres
Laurie Parres

TV Writer - Brentwood

“I have Applecare. I’m 12 minutes from two different Apple stores and, still, John is my #1 Apple resource. I’ve yet to hit a Mac problem he couldn’t fix. Definitely recommended.”

Pamela Bel Anu
Pamela Bel Anu

Therapist - Los Angeles

“The thing I most appreciate about John, next to finally being able to use iMovie and the evil iCloud… is that I trust him

Judy Bouley
Judy Bouley

Casting - Los Angeles

“John managed to retrieve 9,500 emails I’d previously deleted. When I get a problem, I call John. I like to hear “Let’s take a look.” I’m not so hot on the “Your data’s gone” approach.”

Rick Edelstein
Rick Edelstein

Writer - Los Angeles

“As a professional writer, the ease of my computer working perfectly is crucial and only accomplished as a result of the brilliant knowledge and patient style of John. I am grateful”

Jack Comeau
Jack Comeau

Director of Photography - Ventura

“I got a guided tour of the Mac at the pace I needed. John’s good at this. He’s patient. That’s important when you pay someone to come to your house.”

Scott Wilson
Scott Wilson

Pilot - Los Angeles

“John was great. He understood that I was desperate and found a spot for me the next day. He showed up on time and after a few questions went right to work. In no time at all he diagnosed and solved the problem..”

Check Out Our Other Reviews

Yelp Reviews

2019 Award Winner

59 Five Star Reviews

Google Verified Reviews

65 Five Star Reviews

Check Out Our Other Reviews

Google Verified Reviews

65 Five Star Reviews

Yelp Logo - Reviews For Computer Support

2019 Award Winner

59 Five Star Reviews

Angie's List Super Service Reward For Computer Support

15 A Rated Reviews

Our Favorite Review Quotes

“If you haven’t had the opportunity to work with him… break your computer right now! It will be worth it, I promise you.”

“No-one I’ve met understands the iCloud. Even Apple don’t seem capable of explaining it. They should hire this guy.”

“I can’t recommend him highly enough although, on the other hand, I don’t want him to get too busy for me!”

What To Expect

We Don’t Work Like Other IT Companies

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Ask Questions

Ask as many questions as you like. We’re happy to
provide answers
as we work.

Private Lessons

We provide private lessons on all aspects of the Mac, iPhone and iPad as well as the Apps Keynote and iMovie.

Who Can You Call

Issues after we leave?
Give us a call.
Our customers love that they can reach us quickly. It gives them security.

FAQ

Click to go to our Frequently Asked Questions page.
If you don’t get an answer, give us a call.

Explore Our Latest Blog Posts

Explore Our Latest Blog Posts

Where Is The 27″ iMac?

Where Is The 27″ iMac?

The Demise Of The 27" iMacLast month, after releasing the Studio Display, Apple pulled all 27” iMacs from the Apple Store. Most Mac pundits believe that, for now, the 27” iMac is gone. Don't panic... The good news is that you build your own 27” Apple computer, by...

Computer Support & Services

Is your Mac running slow, showing a spinning beachball, or giving low storage warnings? Fixing these headaches is right at the core of our business! No Problem Mac will get you back up to speed.
Do you or your family struggle with the iCloud, Apple ID, and crazy sync problems on your devices? Don’t panic. Sorting the iCloud out is one of our specialties.
Got a new Mac, iPad, or iPhone and don’t know where to start? We come to your home or business and set it all up; get your email running, iCloud synced, Microsoft Office installed, and printer working. 

Computer Consultant

Whether you’re an individual or a small business, the decision to buy a new Mac is a complicated, costly, and stressful proposition. Our clients trust us to find the right Mac to match their software and hardware needs at a price they can afford.
Would you like a personal tutor to show you the basics of the Mac, or maybe take a crash course to help you work smarter and faster? We provide beginner and advanced lessons in your own home.
Have you avoided updating or upgrading your Mac? It’s a daunting task, but we can tell you if you should upgrade, and then help manage the process safely.
Is your Mac backed up? If it isn’t, you risk losing all your data. We install backup systems for home or business that are reliable and surprisingly inexpensive. 

Computer Service

Does your Mac suddenly freeze or act strangely? Our Mac Service provides a complete Mac tune-up, scanning the macOS, software, and Mac hardware to target problems and solve them. Our services give you a full analysis of your system, including honest advice on whether to replace components or purchase a new machine. We provide a complete audit that covers your wi-fi and printers. Internet services can often be changed or upgraded at minimal cost resulting in significant performance gains.

Computer Security Service

Do you suspect you’re the victim of a virus or malware? Don’t let your home or business Mac be the next victim! We scan your Mac to remove adware threats, terminate browser hijackings, and teach you how to avoid clickbait, phishing, and ransom scams.
Do you constantly forget passwords? We install comprehensive password management software that syncs across all your devices.
Worried about Mac security? We can safely encrypt your entire Mac using FileVault. If you’re concerned with a business network or online security, we’ve got protocols to resolve that too.

Our Business Will Help With Your Apple Devices

We will come to your home or business in Los Angeles CA to help you.

Among the many services we can help you with as your support professional, iPhone iPad Apple services server support, mobile network cybersecurity, iPhones, iPad Apple Watch and much more!

Call or fill out the form below for more Los Angeles Mac Support!

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No Problem Mac Provides Apple Macintosh, iPad, iPhone & Apple TV Support To The Following Communities

Bel Air  Beverly Hills Brentwood Century City Culver CityEl SegundoHollywood Los Angeles

Malibu Manhattan Beach Marina Del Rey Mar Vista Pacific Palisades PalmsPlaya Del Rey Playa Vista

Santa Monica • Venice West Hollywood West Los Angeles Westwood Wilshire

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