YOUR NEW MAC
Setup starts with helping you make the right purchasing decision.
Once your Mac arrives, we follow a thorough migration, optimization, and testing process.
We provide a complete Mac setup service in Los Angeles, CA at your home or business, and we’re available 7 days a week.
BUYING A NEW APPLE COMPUTER
The average cost of a new Apple Mac ranges between $2,500 to $3,500. When you’re spending that kind of money it’s smart to get an expert opinion. We work with our clients to get a Mac that meets their current and future needs, at the lowest possible price. We consider:
- When to Buy – We track Apple’s release history, event timetable, and rumors to determine the best time to buy.
- Choosing A Mac – Do you buy an Apple Mac Mini, iMac, Mac Studio, Mac Pro, MacBook Air, or MacBook Pro?
- Processor – With Apple Silicon, you’ll need help choosing between Apple Standard, Pro, Max, and Ultra chips.
- Storage – It’s critical to get this right. Too little, and you have speed issues. Too much and you’re wasting money.
- Display – Do you need a Studio Display, Pro Display XDR Apple or a display from a third-party manufacturer?
SET UP A NEW MAC OR MACBOOK
When you set up a new Mac there are several questions you need to answer before you proceed:
- Are you a new User? – New Users simply need to follow the onscreen instructions to create a new User account.
- Do you want to move all the data and apps from another Mac? – You can migrate everything using the Migration Assistant and a backup drive.
- Do you only want to move some of the data from your old Mac? – If you’d like a fresh start, you may want to create a new User account and manually transfer data over from your old Mac. Unfortunately, Apps cannot be transferred manually, but almost all can be downloaded again for new installing from Apple.
If you’re moving from an old Mac to a new Mac, there are a few procedures we need to do to ensure a smooth transition. We can save you time and money with our Mac service by doing some of these remotely.
- Backup – Make a complete Time Machine backup of your original computer.
- iCloud Storage – Check Apple iCloud storage to ensure maximum allowance has not been breached.
- De-Authorization – Use Apple ID to deauthorize your old Mac.
- Software Licenses – Sign out of any licensed software on your Mac, e.g: Microsoft Office, Adobe Creative Cloud.
- Check Software – All Apps need to be checked for 64-bit compatibility. 32-bit Apps may need to be re-purchased.
MAC DATA TRANSFER SERVICE
Management of the migration process is critical. Problems rarely occur, but if they do, you will need expert help. After a successful migration, initial steps are completed.
- Start-Up – Set location, language, and connect to Wi-Fi.
- Migration – We supervise the complete migration of all Users and data from your old Mac.
- Setup Choices – iCloud, File Vault, Siri and more
- Touch ID – Help client setup Touch ID.
- Cleanup – Removal of any orphan files and uninstall of any Apps that no longer work.
- Updates – Install any necessary App or System updates.
This is the most important segment of the process. The goal is to ensure the Mac is tailored to the client’s needs, and that all Apps, features, and functions are tested and work properly. After we finish, as Steve Jobs would say, ‘It Just Works’.
- Apple ID – Sign back into Apple ID if needed.
- iCloud – Ensure iCloud options are correctly turned on or off.
- iCloud Drive – Check iCloud Drive and ‘Desktop and Documents’ sync status.
- Find My Mac – Turn on Find My Mac and Location Services.
- Media & Purchases – Check sign-in account name and payment data.
- Authorization – Use Apple ID to authorize the new Mac.
- Login – Set to Automatic Login or Require A Password per client preferences.
- Display – Set Display Resolution so text is easy to read.
- Apple Mail or Outlook – Setup all Mail accounts and test incoming and outgoing email. Set Classic or New look.
- Messages – Sign into Messages. Ensure connection to iPhone, iCloud Message sync, and SMS is turned on.
- FaceTime – Sign in to FaceTime. Ensure connection to iPhone. Setup User name and photo.
- Photos – Turn on Photos in the Cloud. Select ‘Download originals’ or ‘Optimized’. Check metadata option.
- Services – Sign in to streaming and subscription services.
- Music – Ensure Apple Music is working properly and all titles have transferred.
- Sound – Setup external speakers with digital audio.
- Licenses – Re-Activate any software licenses and check software is functioning properly.
- 64-Bit Apps – Download client Apps that are now available in 64-bit, e.g; Google Chrome.
- Microsoft Office – Create a Microsoft account and download the latest version of Office.
- Time Machine Backup – Create a new Time Machine backup with a recommended Samsung T7 or GDrive.
We have found that some of the Apple factory settings on the Mac can be tweaked to improve the user experience.
- Finder – Correct preferences to let user see the Home Folder, Hard Disks, and more.
- Interface – Turn on permanent scroll bars, manage dock options and turn on Desktop Stacks.
- Mouse and Trackpad – Turn on shortcuts and adjust mouse speed for user.
- Notifications – Turn off unnecessary notifications.
- App Cleaner – Install and activate App Cleaner to allow clean uninstalls.
FREQUENTLY ASKED QUESTIONS
What should I do first with a new Mac?
- Unpack your new Mac on a flat surface. Take your time.
- Ensure you remove all the protective film covering both the body of the Mac and the display.
- Avoid touching the screen. Fingerprints are almost impossible to remove. A word of advice. When someone points at your screen, politely ask them not to touch it.
- Locate the power cable and plug it in. Leave it plugged in during the entire setup process.
- The Mac will start up and offer a choice of languages.
- Proceed through the setup screens until you reach the Migration Assistant.
- At this point, you need to determine if you are going to transfer all your data from an older Mac or if you’d prefer to create a new User.
How do I transfer everything to my new iMac?
There are several ways to transfer data from one Mac to another. The easiest way is to use Migration Assistant and a Time Machine backup.
Time Machine is an App that’s built into the macOS. It works by backing up your entire computer to an external hard drive.
If you want to set up Time Machine on your old Mac, you’ll need to buy an external drive. Watch our YouTube video ‘How To Pick A Backup Drive For The Mac’
Depending on your storage requirements we recommend using either a Samsung T7 SSD or a GDrive, but you can use any drive you like.
On your new Mac, follow the setup process step-by-step until you reach the Migration Assistant screen, then attach the backup drive, and follow the onscreen instructions.
Once the migration completes successfully, you can quickly move through the final set up steps.
If you use Apple Mail or Outlook you will need to log into each of your Mail accounts. This is irritating, but it’s for your own security.
We recommend the following minor tweaks:
- Go to the Finder.
- In the toolbar menu choose Finder>Preferences.
- In the General tab, under the ’New Finder windows show’ dropdown change it from ‘Recents’ to your Home folder.
- In the Sidebar tab, put a checkmark next to your Home folder and place a checkmark next to External Disks. You want any disks you plug in to your Mac to show in the Finder.
Permanent Scroll Bars
- Click on the black Apple in the top left hand corner.
- Choose System Preferences.
- Click on General Settings.
- Under Show scroll bars, choose ‘Always’.
Can I set up a new Mac from an old one?
Yes, you can migrate the data from your old Mac using a Time Machine backup, network cable, or through wireless transfer.
Network and wireless data transfers are excruciatingly slow and may fail part way through the process.
We recommend using a Time Machine backup from your old Mac.
Depending on the type of Time Machine drive, the data transfer from the source can take anywhere from 30 minutes to several hours. Be patient. Do not interrupt the process.
How do I setup my Mac laptop for the first time?
If you are a new User, follow the onscreen instructions to create a new User account.
Apple’s instructions are easy to follow and designed to help Users with minimal computer experience.
During the process you’ll need to sign into your wi-fi network, login to your Apple ID or create a new Apple ID, create an Administrator password, make a fingerprint scan, and answer some simple questions.
Once you are up and running you can: set up your email account(s), install Microsoft Office, and install any other Apps you need.
GETTING MORE OUT OF YOUR NEW MAC
Once setup is complete, we’re available to answer any questions you have. Just call (310) 621-5679.
If you’d like to know more about your Mac, consider taking one of our classes.
No Problem Mac Provides Apple Macintosh, iPad, iPhone & Apple TV Support To The Following Communities
Bel Air • Beverly Hills • Brentwood • Century City • Culver City • El Segundo • Hollywood • Los Angeles
Malibu • Manhattan Beach • Marina Del Rey • Mar Vista • Pacific Palisades • Palms • Playa Del Rey • Playa Vista
Santa Monica • Venice • West Hollywood • West Los Angeles • Westwood • Wilshire