Setup starts with helping you make the right purchasing decision.

Once your Mac arrives, we follow a thorough migration, optimization, and testing process.

We provide a complete Mac setup service in Los Angeles at your home or business, and we’re available 7 days a week. 



The average cost of a new Mac ranges between $2,500 to $3,500. When you’re spending that kind of money it’s smart to get an expert opinion. We work with our clients to get a Mac that meets their current and future needs, at the lowest possible price. We consider:

  • When to Buy – We track Apple’s release history, event timetable, and rumors to determine the best time to buy.
  • Choosing A Mac – Do you buy a Mac Mini, iMac, Mac Studio, Mac Pro, MacBook Air, or MacBook Pro?
  • Processor  – With Apple Silicon, you’ll need help choosing between Standard, Pro, Max, and Ultra chips.
  • Storage – It’s critical to get this right. Too little, and you have speed issues. Too much and you’re wasting money.
  • Display – Do you buy the Studio Display, Pro Display XDR or a display from a third-party manufacturer?


If you’re moving from an old Mac to a new Mac, there are a few procedures we need to do to ensure a smooth transition. We can save you time and money by doing some of these remotely.

  • Backup – Make a complete Time Machine backup of your original computer.
  • iCloud Storage – Check iCloud storage to ensure maximum allowance has not been breached.
  • De-Authorization – Use Apple ID to deauthorize your old Mac.
  • Software Licenses – Sign out of any licensed software, e.g: Microsoft Office, Adobe Creative Cloud.
  • Check Software – All Apps need to be checked for 64-bit compatibility. 32-bit Apps may need to be re-purchased.


Management of the migration process is critical. Problems rarely occur, but if they do, you will need expert help. After a successful migration, initial setup steps are completed.

  • Start-Up – Set location, language, and connect to Wi-Fi.
  • Migration – We supervise the complete migration of all Users and data from your old Mac.
  • Setup Choices – iCloud, File Vault, Siri and more
  • Touch ID – Help client setup Touch ID.
  • Cleanup – Removal of any orphan files and uninstall of any Apps that no longer work.
  • Updates – Install any necessary App or System updates.


This is the most important segment of the setup process. The goal is to ensure the Mac is tailored to the client’s needs, and that all Apps, features, and functions are tested and work properly. After we finish, as Steve Jobs would say, ‘It Just Works’.

  • Apple ID – Sign back into Apple ID if needed.
  • iCloud – Ensure iCloud options are correctly turned on or off.
  • iCloud Drive – Check iCloud Drive and ‘Desktop and Documents’ sync status.
  • Find My Mac – Turn on Find My Mac and Location Services.
  • Media & Purchases – Check sign-in account name and payment data.
  • Authorization – Use Apple ID to authorize the new Mac.
  • Login – Set to Automatic Login or Require A Password per client preferences.
  • Display – Set Display Resolution so text is easy to read.
  • Apple Mail or Outlook – Setup all Mail accounts and test incoming and outgoing email. Set Classic or New look.
  • Messages – Sign into Messages. Ensure connection to iPhone, iCloud Message sync, and SMS is turned on.
  • FaceTime – Sign in to FaceTime. Ensure connection to iPhone. Setup User name and photo.
  • Photos – Turn on Photos in the Cloud. Select ‘Download originals’ or ‘Optimized’. Check metadata option.
  • Services – Sign in to streaming and subscription services.
  • Music – Ensure Apple Music is working properly and all titles have transferred.
  • Sound – Setup external speakers with digital audio.
  • Licenses – Re-Activate any software licenses and check software is functioning properly.
  • 64-Bit Apps – Download client Apps that are now available in 64-bit, e.g; Google Chrome.
  • Microsoft Office – Create a Microsoft account and download the latest version of Office.
  • Time Machine Backup – Create a new Time Machine backup with a recommended Samsung T7 or GDrive.


We have found that some of the factory settings on the Mac can be tweaked to improve the user experience.

  • Finder – Correct preferences to let user see the Home Folder, Hard Disks, and more.
  • Interface – Turn on permanent scroll bars, manage dock options and turn on Desktop Stacks.
  • Mouse and Trackpad – Turn on shortcuts and adjust mouse speed for user.
  • Notifications – Turn off unnecessary notifications.
  • App Cleaner – Install and activate App Cleaner to allow clean uninstalls.


Once setup is complete, we’re available to answer any questions you have. Just call (310) 621-5679.

If you’d like to know more about your Mac, consider taking one of our classes.

No Problem Mac Provides Apple Macintosh, iPad, iPhone & Apple TV Support To The Following Communities

Bel Air  Beverly Hills Brentwood Century City Culver CityEl SegundoHollywood Los Angeles

Malibu Manhattan Beach Marina Del Rey Mar Vista Pacific Palisades PalmsPlaya Del Rey Playa Vista

Santa Monica • Venice West Hollywood West Los Angeles Westwood Wilshire

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