Remote Mac Support In A Pandemic
Everyone gets Mac problems, but it can feel completely overwhelming when you’re hunkered down at home trying to guard your shopping with a shotgun.
The good news is that we can help you.
Remote Mac Support can fix most Mac problems over the phone with a direct connection to your computer.
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How Does Remote Mac Support Work?
- Give us a call at (310) 621 5679.
- We discuss the problem and determine the best way to help you.
- You download the Zoom application.
- With your permission, we connect remotely to your computer.
- When the session ends, we disconnect from your Mac.
- You pay for your session – Venmo, Paypal or Credit Card.
Is It Safe?
Remote Access is easy to use, totally secure and, most importantly, you always maintain complete control of your computer.
Zoom is internationally recognized as a secure communication App.
Many of the people working from home in Los Angeles today are using Zoom.
How Much Does It Cost?
Sessions are purchased in 15-minute Slots. Each slot costs $25.
Unused minutes within a single Slot cannot be carried forward to another session or transmitted to any other individual.
Before you call, make sure you have a full and current backup of your Mac’s hard drive. We recommend using Apple’s Time Machine software.
Make a list of questions before calling to get the most value out of your time.
Conditions Of Support
Support is provided by No Problem Mac in Los Angeles.
We recommend that you make a full and current backup before calling. Backup of data is a customer responsibility.
While we take great care to protect customer data, No Problem Mac is not responsible for any data loss that may occur, during any support call, or at any other time.
No Problem Mac cannot guarantee the security and/or privacy of your data. This is a customer responsibility.
Customers are wholly responsible for the cost of any cell phone transmissions, texts and any other kind of electronic communication that they initiate or take part in during a support call. Please check your cell phone plan to ensure you understand any expenses you may incur by initiating a support call.
Please read our Terms and Conditions carefully before we begin a support call.
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