DO YOU NEED HELP WITH THESE COMMON MAC PROBLEMS?
• Virus and Malware
• Mac Is Slow
• iCloud Problems
• Printer Not Working
• Mac Buying & Upgrade Advice
• Apple & Outlook Email Problems
• Warning Mac Is Full
• Upgrading To macOS Catalina
• Creating A Mac Backup
• Pages & Keynote Questions
WHAT WE OFFER
Personal Support. You work with the same Mac specialist each time you call.
No Waiting. You get our full attention immediately for as long as you need it.
Professional Teachers. We welcome questions and know how to simplify tech.
Located in the United States. English is our primary language.
HOW IT WORKS
• Call (310) 621-5679
• We discuss the problem and determine the best way to proceed.
• With your permission, we connect remotely to your Mac to provide support.
• We end the session and disconnect from your Mac.
• You pay for your session.
WHAT IT COSTS
We bill $1.67 per minute. At this rate 30 minutes cost $50.00. You only get charged for the time you use.
Please read the Conditions of Support below.
HOW TO PAY?
Payment can be made using PayPal, Venmo or using a Credit Card. Payments made using a credit card incur a 5% surcharge.
Before you call, make sure that you have a full and current backup of your Mac’s hard drive. We recommend using Apple’s Time Machine software.
Making a list of questions before calling ensures you get the most value out of your time.
CONDITIONS OF SUPPORT
Support is provided by No Problem Mac in Los Angeles.
We recommend that you make a full and current backup before calling. Backup of data is a customer responsibility.
While we take great care to protect customer data, No Problem Mac is not responsible for any data loss that may occur, during any support call, or at any other time.
No Problem Mac cannot guarantee the security and/or privacy of your data. This is a customer responsibility.
Credit Card payments incur a 5% surcharge.
Customers are wholly responsible for the cost of any cell phone transmissions, texts and any other kind of electronic communication that they initiate or take part in during a support call. Please check your cell phone plan to ensure you understand any expenses you may incur by initiating a support call.
Please read our Terms and Conditions carefully before we begin a support call.