What Kind Of Mouse Is It?
4 Most Common Types of Apple Mouse:
- Apple Mouse – Wired
- Apple Mouse – Wireless – Uses 2 AA Batteries
- Magic Mouse – Wireless – Bluetooth – Uses 2 AA batteries
- Magic Mouse 2 – Wireless – Bluetooth – Recharges via Lightning Cable to USB.
5 Common Problems
- The batteries are dead.
- The mouse needs to be recharged.
- The mouse it OFF. Look for the small slider under the mouse and slide it ON (shows green)
- The mouse is dead. . . see below.
- The bluetooth profile for the mouse is corrupted . . . see below.
Is My Mouse Dead?
If you have an opportunity, test the mouse with a different Mac. If it doesn’t work, the mouse is dead.
If it the mouse works, the most likely issue is that the mouse’s bluetooth profile on your Mac is corrupt.
We need to delete that profile and create a new one.
Sadly, you can only do this if you have a wired mouse. If you don’t have a simple wired Apple Mouse or a wired PC mouse handy, you’ll have to borrow or buy one.
Once you have a wired mouse, plug it in and proceed as follows:
- Go to the Black Apple in the top-left hand-corner.
- Choose System Preferences.
- Click the Bluetooth icon.
- On the right-hand-side under Devices, look for the mouse profile.
- Click on it to select it.
- Click the X to delete the profile.
- Plug out the wireless mouse.
The final step is to get reconnected:
- Turn on your wireless mouse.
- Move it around and click it until it shows up in the Bluetooth window on the Mac with the word ‘Pair’ or ‘Connect’.
- Click ‘Pair’ or ‘Connect’ and the wireless mouse will reconnect to your Mac.
Problem solved. Have a good week.
Click here for more Mac customer support information.
It’s A Surprise . . . It’s Unique . . . And It Gets Used
Get A Gift Certificate For No Problem Mac
Click For More Information