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Here’s the first thing you should check.

If the default settings in Calendar and Contacts are incorrect, events and names you add will not be be placed in the iCloud and consequently they won’t sync across your devices.

It’s an easy fix.

  • Open Calendar.iCloud Plans
  • Go to Calendar in the Menu Bar and select Preferences.
  • In the General tab, click on the Default Calendar drop-down menu. Make sure the default is an iCloud calendar.
  • Close Preferences.

And in Address Book

  • Open Contacts.
  • Go to Contacts in the Menu Bar and select Preferences.
  • In the General tab, click on the Default Account drop-down menu and make sure it is set to iCloud.
  • Close Preferences.

You now need to check your iPhone and iPad

  • Tap Settings.
  • Choose Mail, Contacts and Calendars.
  • Scroll down to Contacts and ensure the default is an iCloud group. If you have only one account, this option is not available and that’s okay.
  • Once you’re finished, return to Mail, Contacts and Calendars.
  • Scroll down to Calendar and ensure¬†the default is an iCloud calendar.
  • Once you’re finished, hit the Home button to exit settings.

Are there other things that can cause sync problems? Of course… but if you’ve taken these steps you’ve eliminated one that’s elementary, yet often overlooked.

If you have questions or need Mac, iPhone or iPad help call No Problem Mac at 310-621-5679.

John Carroll - No Problem Mac

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