Apple Mac Computer, iPhone & iPad
Support & Lessons
We Offer Home Visits & Remote Assistance
Call Our Helpline – (310) 621-5679
We have over a decade of experience providing onsite Mac support in Los Angeles and remote assistance across the United States.
Our goal is to solve problems and help you get more out of your Mac.
Email issues, slow Macs, virus & malware infections, iCloud confusion, upgrades . . . not a problem.
Our customers tell us they feel safe knowing that help is only a phone call away.
Stuck at home because of the Coronavirus?
No need to worry. We provide complete Mac Support using remote access.
Call (310) 621-5679 or email support@noproblemmac.com to get help now.
Support For Common Problems
Slow Mac, Spinning rainbow beachball, Low storage, Email problems, Photo organization, Photo duplicates, Help with passwords, iCloud not syncing across devices, Messages install problems, Mac cleanup, Mac file organization, Low speed Wi-Fi, Wi-Fi with no internet, Virus removal service, Malware removal, Help with computer backups, Cloud backup advice, Mac updates and macOS upgrades, iOS updates and iOS upgrades, General computer tune-up.
Setup & Installation Assistance
Complete new computer setup at your home or office – iMac, Macbook Pro, Macbook Air, Mac Mini and Mac Pro, Data migration from old Mac to new Mac, Setup Email, signatures and mailboxes, Safe transfer of Photos onto new Mac, Install Microsoft Office – Outlook, Word, Excel and Powerpoint, iCloud setup, 1Password install and setup, iPhone setup and activation, iPad setup, Install new printer, Scanner setup, Wi-Fi install, Wireless mesh network setup, Apple TV 4K install and streaming setup.
Lessons For The Mac, iPad and iPhone
Get you own personal Apple tutor, Learn at your home or office with classes for the Mac, iPad and iPhone, Finally organize Photos on your Mac and delete duplicates, Create newsletters, flyers and documents in Pages, Learn how to make stunning presentations and dramatic pitches using Keynote, Get one-on-one help using iMovie to edit family videos, school projects and college applications, Special mac computer, iPad and iPhone classes for beginners, parents and seniors.
Support For Common Problems
Slow Mac, Spinning rainbow beachball, Low storage, Email problems, Photo organization, Photo duplicates, Help with passwords, iCloud not syncing across devices, Messages install problems, Mac cleanup, Mac file organization, Low speed Wi-Fi, Wi-Fi with no internet, Virus removal service, Malware removal, Help with computer backups, Cloud backup advice, Mac updates and macOS upgrades, iOS updates and iOS upgrades, General computer tune-up.
Setup & Installation Assistance
Complete new computer setup at your home or office – iMac, Macbook Pro, Macbook Air, Mac Mini and Mac Pro, Data migration from old Mac to new Mac, Setup Email, signatures and mailboxes, Safe transfer of Photos onto new Mac, Install Microsoft Office – Outlook, Word, Excel and Powerpoint, iCloud setup, 1Password install and setup, iPhone setup and activation, iPad setup, Install new printer, Scanner wi-fi setup, Wi-Fi install, Wireless mesh network setup, Apple TV 4K install and streaming setup.
Lessons For The Mac, iPad and iPhone
Get you own personal Apple tutor, Learn at your home or office with classes for the Mac, iPad and iPhone, Finally organize Photos on your Mac and delete duplicates, Create newsletters, flyers and documents in Pages, Learn how to make stunning presentations and dramatic pitches using Keynote, Get one-on-one help using iMovie to edit family videos, school projects and college applications, Special mac computer, iPad and iPhone classes for beginners, parents and seniors.
What People Say
Laurie Parres
TV Writer - Brentwood
“I have Applecare. I’m 12 minutes from two different Apple stores and, still, John is my #1 Apple resource. I’ve yet to hit a Mac problem he couldn’t fix. Definitely recommended.”
Pamela Bel Anu
Therapist - Los Angeles
“The thing I most appreciate about John, next to finally being able to use iMovie and the evil iCloud… is that I trust him”
Judy Bouley
Casting - Los Angeles
“John managed to retrieve 9,500 emails I’d previously deleted. When I get a problem, I call John. I like to hear “Let’s take a look.” I’m not so hot on the “Your data’s gone” approach.”
Rick Edelstein
Writer - Los Angeles
“As a professional writer, the ease of my computer working perfectly is crucial and only accomplished as a result of the brilliant knowledge and patient style of John. I am grateful”
Jack Comeau
Director of Photography - Ventura
“I got a guided tour of the Mac at the pace I needed. John’s good at this. He’s patient. That’s important when you pay someone to come to your house.”
Scott Wilson
Pilot - Los Angeles
“John was great. He understood that I was desperate and found a spot for me the next day. He showed up on time and after a few questions went right to work. In no time at all he diagnosed and solved the problem..”
Check Out Our Other Reviews
2019 Award Winner
59 Five Star Reviews
57 Five Star Reviews
Check Out Our Other Reviews
57 Five Star Reviews
2019 Award Winner
59 Five Star Reviews
15 A Rated Reviews
Our Favorite Review Quotes
“If you haven’t had the opportunity to work with him… break your computer right now! It will be worth it, I promise you.”
“No-one I’ve met understands the iCloud. Even Apple don’t seem capable of explaining it. They should hire this guy.”
“I can’t recommend him highly enough although, on the other hand, I don’t want him to get too busy for me!”
What To Expect
We Don’t Work Like Other IT Companies
Ask Questions
Ask as many questions as you like. We’re happy to
provide answers
as we work.
Private Lessons
We provide private lessons on all aspects of the Mac, iPhone and iPad as well as the Apple Apps Keynote and iMovie.
Who Can You Call
Issues after we leave?
Give us a call.
Our customers love that they can reach us quickly. It gives them security.
FAQ
Click to go to our Frequently Asked Questions page.
If you don’t get an answer, give us a call.
Explore Our Latest Blog Posts
The Most Important App On The Mac
The most important App on the Mac, iPad or iPhone helps you track your device if it's lost or stolen. It's called 'Find My'. 'Find My' only works if...
MacBook Pro – Release Date
Apple's event to reveal the new 14" and 16" MacBook Pro with the M1X chip will occur on Monday, October 18th at 10:00am PDT. Based on past release...
MacBook Pro – The Wait Is Almost Over
Apple's next big release is the 14" and 16" MacBook Pro. The MacBook Pro is undergoing a complete redesign to make it lighter, thinner, and faster...
Explore Our Latest Blog Posts
The Most Important App On The Mac
The most important App on the Mac, iPad or iPhone helps you track your device if it's lost or stolen. It's called 'Find My'. 'Find My' only works if it is turned on and it needs to be activated on every single device. Use the instructions below to check your...
MacBook Pro – Release Date
Apple's event to reveal the new 14" and 16" MacBook Pro with the M1X chip will occur on Monday, October 18th at 10:00am PDT. Based on past release patterns, it's expected the new MacBooks will probably go on sale online directly after the event. Should You...
Our Most Popular Posts
How To… Change The Way PDFs Are Shown In Apple Mail
In Apple Mail, if you attach a PDF or JPEG image, you actually see the document or picture. This has no impact on the compatibility of your attachments. It’s a display choice. Still, if you come from a PC background . . .
28,737 Readers Last Year
How To... Remove Annoying Colored Lines From Emails
When you engage in an email conversation, the prior text of each email in the chain is indented right and marked by a colored vertical line. This is a quotation line and is turned on by default. What if you hate them…
8,536 Readers Last Year
What The Hell Do All Those iPhone Camera Symbols Mean?
When you use the iPhone camera, you’ve probably noticed symbols at the top and bottom of the screen. Some are recognizable… others are odd and mysterious looking.
5,207 Readers Last Year
Who Are We
No Problem Mac was started by John Carroll who’s been troubleshooting Apple problems since 1984.
He has extensive on-the-ground experience with all types of Apple hardware and software.
Originally from Dublin, Ireland, he moved to Los Angeles in 1998.
No Problem Mac remains one of the few IT companies in Los Angeles that specialize in helping people in their homes.
Check our Frequently Asked Questions.
Contact Us
No Problem Mac Provides Apple Macintosh, iPad, iPhone & Apple TV Support To The Following Communities
Bel Air • Beverly Hills • Brentwood • Century City • Culver City • El Segundo
Hollywood • Malibu • Manhattan Beach • Marina Del Rey • Mar Vista • Pacific Palisades • Palms • Playa Del Rey • Playa Vista
Santa Monica • Venice • West Hollywood • West Los Angeles • Westwood • Wilshire