We have over a decade of experience providing onsite Mac support in Los Angeles at your home or business and remote assistance across the United States.
Our goal is to solve problems and help you get more out of your Mac.
Email issues, slow Macs, virus & malware infections, iCloud confusion, upgrades . . . not a problem.
Our customers tell us they feel safe knowing that help and great service are only a phone call away.
Check out our story at GoSolo.
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Support For Common Problems
• Speed Service – Slow Mac, Spinning beachball, Low storage warning.
• iCloud Services – iCloud not syncing across devices, backup advice, iCloud services explained.
• Cleanup – Computer tune-up service, File organization, Photo issues/duplicates, Backups.
• Updates – macOS and iOS updates and upgrades help.
• Wi-Fi – Low speed Wi-Fi, Signal dropouts, Poor home coverage.
• Common Problems – Email issues, Lost passwords, Virus and Malware removal service.
Setup & Installation Assistance
• Setup – New Mac, iPad or iPhone at you home or office.
• Safe Data Migration – Professional transfer of all your data to a new Mac, iPad or iPhone.
• Mac – iCloud sync, Email, signatures and mailboxes, iCloud Photos, Word, Excel, etc.
• iPhone – iPhone activation, Data transfer, iCloud sync, Messages and Facetime.
• Apple TV 4K – Install, streaming, calibration.
• Everything Else – New printer install, Scanner, Wi-Fi install, Wireless mesh networks.
Lessons & Training For The Mac, iPad and iPhone
• Your Own Personal Apple Tutor – At home or the office, Classes for the Mac, iPad and iPhone.
• Learn The Basics – Even a one hour class will give you the skills to use the Mac with confidence.
• Get Organized – Tackle thousands of Photos, Clean up your Desktop, File management.
• Classes For Beginners, Parents And Seniors – Standard or personalized classes.
• iMovie – One-on-one help editing family videos, school projects, and college applications
• Keynote Training- Make stunning presentations and dramatic pitches like a pro.
Support For Common Problems
• Speed Service– Slow Mac, Spinning beachball, Low storage warning. • iCloud Services – iCloud not syncing across devices, iCloud backup advice, iCloud explained. • Cleanup – Computer tune-up, File organization, Photo issues/duplicates, Backups. • Updates – macOS and iOS updates and upgrades. • Wi-Fi – Low speed Wi-Fi, Signal dropouts, Poor home coverage. • Common Problems – Email issues, Lost passwords, Virus and Malware removal service.
Setup & Installation Assistance
• Set Up Service – New Mac, iPad or iPhone at you home or office. • Safe Data Migration – Professional transfer of all your data to a new Mac, iPad or iPhone. • Mac Setup – iCloud sync, Email, signatures and mailboxes, iCloud Photos, Word, Excel, etc. • iPhone Setup – iPhone activation, Data transfer, iCloud sync, Messages and Facetime. • Apple TV 4K – Install, streaming, calibration. • Everything Else – New printer install, Scanner, Wi-Fi install, Wireless mesh network setup.
Lessons For The Mac, iPad and iPhone
• Your Own Personal Apple Tutor – At home or the office, Classes for the Mac, iPad and iPhone. • Learn The Basics – Even a one-hour class will give you the skills to use the Mac with confidence. • Get Organized – Tackle thousands of Photos, Clean up your Desktop, File management. • Classes For Beginners, Parents And Seniors – Standard or personalized classes.
• iMovie – One-on-one help editing family videos, school projects, and college applications
• Keynote Training – Make stunning presentations and dramatic pitches.
What People Say
Laurie Parres
TV Writer - Brentwood
“I have Applecare. I’m 12 minutes from two different Apple stores and, still, John is my #1 Apple resource. I’ve yet to hit a Mac problem he couldn’t fix. Definitely recommended.”
Pamela Bel Anu
Therapist - Los Angeles
“The thing I most appreciate about John, next to finally being able to use iMovie and the evil iCloud… is that I trust him“
Judy Bouley
Casting - Los Angeles
“John managed to retrieve 9,500 emails I’d previously deleted. When I get a problem, I call John. I like to hear “Let’s take a look.” I’m not so hot on the “Your data’s gone” approach.”
Rick Edelstein
Writer - Los Angeles
“As a professional writer, the ease of my computer working perfectly is crucial and only accomplished as a result of the brilliant knowledge and patient style of John. I am grateful”
Jack Comeau
Director of Photography - Ventura
“I got a guided tour of the Mac at the pace I needed. John’s good at this. He’s patient. That’s important when you pay someone to come to your house.”
Scott Wilson
Pilot - Los Angeles
“John was great. He understood that I was desperate and found a spot for me the next day. He showed up on time and after a few questions went right to work. In no time at all he diagnosed and solved the problem..”
Over 140 5 Star Reviews
Our Favorite Review Quotes
“If you haven’t had the opportunity to work with him… break your computer right now! It will be worth it, I promise you.”
“No-one I’ve met understands the iCloud. Even Apple don’t seem capable of explaining it. They should hire this guy.”
“I can’t recommend him highly enough although, on the other hand, I don’t want him to get too busy for me!”
What To Expect
We Don’t Work Like Other IT Companies
Ask Questions
Ask as many questions as you like. We’re happy to
provide answers
as we work.
Private Lessons
We provide private lessons on all aspects of the Mac, iPhone and iPad as well as the Apps Keynote and iMovie.
Who Can You Call
Issues after we leave?
Give us a call.
Our customers love that they can reach us quickly. It gives them security.
FAQ
Click to go to our Frequently Asked Questions page.
If you don’t get an answer, give us a call.
Check Out Our Product Recommendations
Explore Our Latest Blog Posts
Basic Mac Lessons – Quick Look
Preview Files Without Opening ThemQuick Look is a feature that we cover in every basic Mac lesson. It lets you view the contents of any file without...
macOS Ventura – Awesome New Features
macOS Ventura arrives this fall with some great new features. As soon as it is available we will be upgrading clients in Los Angeles.macOS Ventura...
New Lighter, Brighter, Faster MacBook Air
MacBook Air - Worth The WeightApple announced the latest MacBook Air with a sleek new design, super-fast processor, and a choice of four...
Explore Our Latest Blog Posts
Basic Mac Lessons – Quick Look
Preview Files Without Opening ThemQuick Look is a feature that we cover in every basic Mac lesson. It lets you view the contents of any file without using an App to open it. It works with PDFs, documents, images, movies, spreadsheets, Keynote presentations, and more....
macOS Ventura – Awesome New Features
macOS Ventura arrives this fall with some great new features. As soon as it is available we will be upgrading clients in Los Angeles.macOS Ventura Features Stage Manager - Automatically organizes Apps and windows into tiles on the left-hand side of the screen so you...
Computer Support & Services
Is your Mac running slow, showing a spinning beachball, or giving low storage warnings? Fixing these headaches is right at the core of our business! No Problem Mac will get you back up to speed.
Do you or your family struggle with the iCloud, Apple ID, and crazy sync problems on your devices? Don’t panic. Sorting the iCloud out is one of our specialties.
Got a new Mac, iPad, or iPhone and don’t know where to start? We come to your home or business and set it all up; get your email running, iCloud synced, Microsoft Office installed, and printer working.
Computer Consultant
Whether you’re an individual or a small business, the decision to buy a new Mac is a complicated, costly, and stressful proposition. Our clients trust us to find the right Mac to match their software and hardware needs at a price they can afford.
Would you like a personal tutor to show you the basics of the Mac, or maybe take a crash course to help you work smarter and faster? We provide beginner and advanced lessons in your own home.
Have you avoided updating or upgrading your Mac? It’s a daunting task, but we can tell you if you should upgrade, and then help manage the process safely.
Is your Mac backed up? If it isn’t, you risk losing all your data. We install backup systems for home or business that are reliable and surprisingly inexpensive.
Computer Service
Does your Mac suddenly freeze or act strangely? Our Mac Service provides a complete Mac tune-up, scanning the macOS, software, and Mac hardware to target problems and solve them. Our services give you a full analysis of your system, including honest advice on whether to replace components or purchase a new machine. We provide a complete audit that covers your wi-fi and printers. Internet services can often be changed or upgraded at minimal cost resulting in significant performance gains.
Computer Security Service
Do you suspect you’re the victim of a virus or malware? Don’t let your home or business Mac be the next victim! We scan your Mac to remove adware threats, terminate browser hijackings, and teach you how to avoid clickbait, phishing, and ransom scams.
Do you constantly forget passwords? We install comprehensive password management software that syncs across all your devices.
Worried about Mac security? We can safely encrypt your entire Mac using FileVault. If you’re concerned with a business network or online security, we’ve got protocols to resolve that too.
Our Business Will Help With Your Apple Devices
We will come to your home or business in Los Angeles CA to help you.
Among the many services we can help you with as your support professional, iPhone iPad Apple services server support, mobile network cybersecurity, iPhones, iPad Apple Watch and much more!
Call or fill out the form below for more Los Angeles Mac Support!
Contact Us
No Problem Mac Provides Apple Macintosh, iPad, iPhone & Apple TV Support To The Following Communities
Bel Air • Beverly Hills • Brentwood • Century City • Culver City • El Segundo • Hollywood • Los Angeles
Malibu • Manhattan Beach • Marina Del Rey • Mar Vista • Pacific Palisades • Palms • Playa Del Rey • Playa Vista
Santa Monica • Venice • West Hollywood • West Los Angeles • Westwood • Wilshire