Apple-Devices-Help

Apple Mac Computer Support

iPhone & iPad Set Up

Mac, iPhone & iPad Lessons

Onsite Service – Home Or Business

If you’re looking for an Apple expert, you’ve landed on the right page. I’ve been troubleshooting Mac and iPhone problems for over a decade.

When I’m not fixing things, I’m teaching. Anyone can be a student. Parents ask me to help their kids… and sometimes kids ask me to help their parents.

Check out the client testimonials below. I think the best endorsement is that many have told me they feel safe knowing I’m only a phone call away.

Give us a call or if you’d prefer use our Contact Form.

Check out my story at GoSolo.

John Carroll - Owner
Woman with Apple Mac problem

Apple Support

Slow Mac – Spinning beachball, Low storage warning.
iCloud – Sync issues, Disappearing files, Storage Issues.
Cleanup – Computer tune-up, File organization, Photo duplicates.
Updates – macOS and iOS updates and upgrades.
Wi-Fi – Low speed, Signal dropouts, Poor home coverage.
Other Problems – Email issues, Lost passwords, Virus and Malware removal.

Mac user in coffee shop

Set Up - Mac, iPad or iPhone

New Mac – Safe transfer of all your data, iCloud sync, Email set up, Install Word, Excel, Photoshop, etc.
New iPhone – iPhone activation, Data transfer, iCloud sync, App set up.
Apple TV 4K – Installtion and calibration, Streaming service set up.
Everything Else – New printer set up, Wi-Fi network installation.

Giving Mac lessons to a client

Lessons At Your Home

Your Own Personal Apple Tutor – No waiting. No distractions. You are our focus.
Anyone Can Learn – We sucessfully teach kids, adults, parents and seniors. 

Learn The Basics – Even one class will give you the skills to use the Mac with confidence.
Get Organized – Cleanup your Desktop, Organize photos.
iMovie – Get help editing family videos, school projects, and college applications.
Keynote – Make stunning presentations. Pitch like a pro.

Apple Support

Woman-with-iPhone

Slow Mac – Spinning beachball, Low storage warning.
iCloud – Sync issues, Disappearing files, Storage Issues.
Cleanup – Computer tune-up, File organization, Photo duplicates.
Updates – macOS and iOS updates and upgrades.
Wi-Fi – Low speed, Signal dropouts, Poor home coverage.
Other Problems – Email issues, Lost passwords, Virus and Malware removal.

Set Up – Mac, iPad or iPhone

24-inch-m1-iMac

New Mac – Safe transfer of all your data, iCloud sync, Email set up, Install Word, Excel, Photoshop, etc.
New iPhone – iPhone activation, Data transfer, iCloud sync, App set up.
Apple TV 4K – Installtion and calibration, Streaming service set up.
Everything Else – New printer set up, Wi-Fi network installation.

Lessons At Your Home

macos-Sonoma

Your Own Personal Apple Tutor – No waiting. No distractions. You are our focus.
Anyone Can Learn – We sucessfully teach kids, adults, parents and seniors. 

Learn The Basics – Even one class will give you the skills to use the Mac with confidence.
Get Organized – Cleanup your Desktop, Organize photos.
iMovie – Get help editing family videos, school projects, and college applications.
Keynote – Make stunning presentations. Pitch like a pro.

What People Say

Laurie Parres

Laurie Parres

TV Writer - Brentwood

“I have Applecare. I’m 12 minutes from two different Apple stores and, still, John is my #1 Apple resource. I’ve yet to hit a Mac problem he couldn’t fix. Definitely recommended.”

Frank Oz

Frank Oz

Director - Performer - New York

“John fixed things on my Mac and iPhone that had been problematic for a long time. He has a loose style and a terrific ability to explain complex things in a language even I can understand.
He’s now my go-to guy for Apple help.”

Judy Bouley

Judy Bouley

Casting - Los Angeles

“John managed to retrieve 9,500 emails I’d previously deleted. When I get a problem, I call John. I like to hear “Let’s take a look.” I’m not so hot on the “Your data’s gone” approach.”

Rick Edelstein

Rick Edelstein

Writer - Los Angeles

“As a professional writer, the ease of my computer working perfectly is crucial and only accomplished as a result of the brilliant knowledge and patient style of John. I am grateful”

Pamela Bel Anu

Pamela Bel Anu

Therapist Los Angeles

“The thing I most appreciate about John, next to finally being able to use iMovie and the evil iCloud… is that I trust him

Scott Wilson

Scott Wilson

Pilot - Los Angeles

“John was great. He understood that I was desperate and found a spot for me the next day. He showed up on time and after a few questions went right to work. In no time at all he diagnosed and solved the problem..”

Over 140 5 Star Reviews

Yelp Logo - Reviews For Computer Support
Google Verified Reviews
Yelp Logo - Reviews For Computer Support
Google Verified Reviews

Our Favorite Review Quotes

“If you haven’t had the opportunity to work with him… break your computer right now! It will be worth it, I promise you.”

“No-one I’ve met understands the iCloud. Even Apple don’t seem capable of explaining it. They should hire this guy.”

“I can’t recommend him highly enough although, on the other hand, I don’t want him to get too busy for me!”

What To Expect

We Don’t Work Like Other IT Companies

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Ask Questions

Ask as many questions as you like. We’re happy to
provide answers
as we work.

Private Lessons

We provide private lessons on all aspects of the Mac, iPhone and iPad as well as the Apps Keynote and iMovie.

Who Can You Call

Issues after we leave?
Give us a call.
Our customers love that they can reach us quickly. It gives them security.

FAQ

Click to go to our Frequently Asked Questions page.
If you don’t get an answer, give us a call.

Explore Our Latest Blog Posts

General Information About No Problem Mac

Primary Business Category – Computer support and services.
Other Categories – Computer consultant, Computer service, and Computer security service.
Support Options – Onsite support. Phone support. Remote assistance via secure screen sharing.
Service Area – Onsite support in Los Angeles and surrounding cities. Remote support available globally.
Hours Of Operation – 7 days a week from 8am to 8pm.
Closed – January 1st, July 4th, November 21st, December 24th, 25th, and 31st.
Contact – Phone: (310) 621-5679, Email: john@noproblemmac.com, or use Contact Form.
Acceptable Forms Of Payment – Cash, Check, Credit card, Wire transfer, Zelle, Venmo, or Paypal.
Additional Fees – Any charges above $200 paid by credit card will incur a 4% service fee.
Cancellation Policy – 24 hours before appointment. First and second cancellation is free. Further cancellations incur a fee of $195.
Where Can I Find Reviews – Google, Yelp, Angie’s List, Next Door, and Citysearch.
Gift Certificates – Get information on Gift Certificates.
Product Recommendations – Check out our Product Reccomendations.
Frequently Asked Questions – Click for our FAQ.

Contact Us

No Problem Mac Provides Apple Macintosh, iPad, iPhone & Apple TV Support To The Following Communities

Bel Air  Beverly Hills Brentwood Century City Culver CityEl SegundoHollywood Los Angeles

Malibu Manhattan Beach Marina Del Rey Mar Vista Pacific Palisades PalmsPlaya Del Rey Playa Vista

Santa Monica • Venice West Hollywood West Los Angeles Westwood Wilshire