On-Site Mac & iPhone Support
New Mac, iPhone & iPad Setup
Private Classes In Los Angeles
150+ Five-Star Reviews
If you’re looking for an Apple expert, you’ve come to the right place. I’ve been helping Mac and iPhone users for over a decade.
When I’m not providing support, I teach private Apple classes. Anyone can be a student — Apple classes for seniors are a specialty.
Browse the client testimonials below. I think the best endorsement is that many have told me they feel safe knowing I’m only a phone call away.
Call (310) 621-5679 or use our Contact Form.
Apple At Home Support – Available 8:00 am – 8:00 pm, seven days a week.
Mac & iPhone Support
Slow Mac – Spinning beachball. Low storage warning.
Mac Clean-up – Storage and backup check. File organization. Building better habits.
Apple iCloud Issues – iPhone sync issues. Storage warnings.
Updates – macOS and iOS updates and upgrades.
Other Mac & iPhone Problems – Email issues. Forgotten passwords. Printer problems.
New Mac & iPhone Setup
New Mac – Safe data transfer. iCloud sync. Email configuration. Office 365 setup.
New iPhone – Data transfer. iCloud sync. App setup. Demo of new features.
Apple TV 4K – Configured and ready to watch. All your Apple services connected. Streaming setup.
Everything Else – Printer setup. Backup creation. Wi-Fi setup.
Mac, iPhone & iPad Classes
Personal Tutor – No waiting or distractions. You are our focus.
Classes At Your Home – No need to travel. We come to you.
Core Skills – Apple makes beautiful products. They just forgot to put a manual in the box.
Help Getting Organized – Clean up your desktop. Organize your photos. Get on top of your files.
Mac, iPhone & iPad – From complete beginner to advanced.
Apple Classes For Seniors
No Need To Travel – Classes at your home, assisted living facility or retirement community.
Private Tutor – Patient, experienced and easy to talk to.
Accessibility Setup – We adjust your device for your vision, hearing and comfort.
Internet Security – How to avoid scams and stay protected.
Always Available – Phone support 7 days a week
What People Say
Laurie Parres
TV Writer - Brentwood
“I have Applecare. I’m 12 minutes from two different Apple stores and, still, John is my #1 Apple resource. I’ve yet to hit a Mac problem he couldn’t fix. Definitely recommended.”
Frank Oz
Director - Performer - New York
“John fixed things on my Mac and iPhone that had been problematic for a long time. He has a loose style and a terrific ability to explain complex things in a language even I can understand.
He’s now my go-to guy for Apple help.”
Judy Bouley
Casting - Los Angeles
“John managed to retrieve 9,500 emails I’d previously deleted. When I get a problem, I call John. I like to hear “Let’s take a look.” I’m not so hot on the “Your data’s gone” approach.”
Rick Edelstein
Writer - Los Angeles
“As a professional writer, the ease of my computer working perfectly is crucial and only accomplished as a result of the brilliant knowledge and patient style of John. I am grateful”
Pamela Bel Anu
Therapist - Los Angeles
“The thing I most appreciate about John, next to finally being able to use iMovie and the evil iCloud… is that I trust him“
Scott Wilson
Pilot - Los Angeles
“John was great. He understood that I was desperate and found a spot for me the next day. He showed up on time and after a few questions went right to work. In no time at all he diagnosed and solved the problem..”
Maria Velez
Creative Arts Director - Los Angeles
“My computer had slowed to a crawl with an endless spinning beachball. John freed up enough space to get things working again, but we agreed it was time for a new Mac. He helped me order everything. Already booked an appointment to set up the new machine.”
Reed Rudy
Voice Actor - Los Angeles
“John saved me. My computer was a goner until he showed up. His prices are very fair and he’s a total gentleman. One of the rare finds out there.“
Over 150 5 Star Reviews
Click Icons To Read More Reviews
Our Favorite Review Quotes
“If you haven’t had the opportunity to work with him… break your computer right now! It will be worth it, I promise you.”
“No-one I’ve met understands the iCloud. Even Apple don’t seem capable of explaining it. They should hire this guy.”
“I can’t recommend him highly enough although, on the other hand, I don’t want him to get too busy for me!”
Here’s How We Work
Fast Response
We pick up or return your call promptly. No online forms. No hold music. We’ll talk through the problem with you on the phone, then book an appointment to get to your home as soon as possible.
Same Person Every Time
You’ll always work with me directly. If we need to pick up where we left off, I already know your setup, your history and exactly what we’ve been working on.
Same person every time — start to finish.
We Come To You
We help you avoid store visits and long lines.
There’s no substitute for sitting right next to someone, seeing exactly what’s on their screen, and understanding the full picture.
We Work At Your Pace
We work efficiently but never rush you.
We take the time to listen and fully understand the problem, test everything before we leave, and remain easy to reach if anything comes up.
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Contact Us
No Problem Mac - Mac & iPhone Support | Apple Classes For Seniors - Locations We Serve
Bel Air • Beverly Hills • Beverlywood • Brentwood • Century City • Cheviot Hills • Culver City • El Segundo • Encino • Hermosa Beach • Hollywood • Hollywood Hills
Laurel Canyon • Los Angeles • Malibu • Manhattan Beach • Marina Del Rey • Mar Vista • Pacific Palisades • Palms • Playa Del Rey • Playa Vista • Redondo Beach
Santa Monica • Sherman Oaks • Silver Lake • Studio City • Tarzana • Torrance • Venice • West Hollywood • West Los Angeles • Westwood • Wilshire