Are You Having Mac, iPad or iPhone Problems?
Email issues, slow Macs, iCloud chaos, dead WiFi, printer problems, daunting upgrades, and general disasters.
We specialize in everyday problems.
We come to your home or office providing support and the answers you’re looking for.
Call (310) 621-5679 for an appointment now.
Click for answers to Frequently Asked Questions.
What People Say
TV Writer - Brentwood
“I have Applecare. I’m 12 minutes from two different Apple stores and, still, John is my #1 Apple resource. I’ve yet to hit a Mac problem he couldn’t fix. Definitely recommended.”
Pamela Bel Anu
Therapist - Los Angeles
“The thing I most appreciate about John, next to finally being able to use iMovie and the evil iCloud… is that I trust him”
Casting - Los Angeles
“John managed to retrieve 9,500 emails I’d previously deleted. When I get a problem, I call John. I like to hear “Let’s take a look.” I’m not so hot on the “Your data’s gone” approach.”
Writer - Los Angeles
“As a professional writer, the ease of my computer working perfectly is crucial and only accomplished as a result of the brilliant knowledge and patient style of John. I am grateful”
Director of Photography - Ventura
“I got a guided tour of the Mac at the pace I needed. John’s good at this. He’s patient. That’s important when you pay someone to come to your house.”
Pilot - Los Angeles
“John was great. He understood that I was desperate and found a spot for me the next day. He showed up on time and after a few questions went right to work. In no time at all he diagnosed and solved the problem..”
Check Out Our Other Reviews
Our Favorite Review Quotes
“If you haven’t had the opportunity to work with him… break your computer right now! It will be worth it, I promise you.”
“No-one I’ve met understands the iCloud. Even Apple don’t seem capable of explaining it. They should hire this guy.”
“I can’t recommend him highly enough although, on the other hand, I don’t want him to get too busy for me!”
“Johns visits, much like those of Santa Claus… always leave me content and are welcome.”
What To Expect
We Don’t Work Like Other IT Companies
Ask as many questions as you like. We’re happy to provide answers as we work.
Want private home lessons? We teach the Mac, iPad, iPhone, Apple TV, Watch and Apple Apps.
Issues after we leave? Simply call (310) 621-5679
Check out answers to questions you may have here – Frequently Asked Questions.
Explore Our Latest Blog Posts
Forget fiddling with menus or moving the mouse around. The fastest way to do anything on a Mac is to use a simple keystroke combination. What Am I...
Having problems finding files or emails on your Mac? The solution is to force your Mac to re-index its entire contents. There are two ways to do...
Without a doubt, the speakers on the new 27" iMac are superb . . . but if you have a Mac Mini or an uber-expensive Mac Pro you're stuck with a tiny...
Forget fiddling with menus or moving the mouse around. The fastest way to do anything on a Mac is to use a simple keystroke combination. What Am I Talking About? When you type the "h" character a lower case "h" appears on the screen. If you hold the Shift key down and...
Having problems finding files or emails on your Mac? The solution is to force your Mac to re-index its entire contents. There are two ways to do this: Re-Index Using System Preferences: Go to the black Apple in the top left-hand corner. Choose System Preferences Click...
Who Are We
No Problem Mac was started by John Carroll who’s been troubleshooting Apple problems since 1984.
He has extensive on-the-ground experience with all types of Apple hardware and software.
Originally from Dublin, Ireland, he moved to Los Angeles in 1998.
No Problem Mac remains one of the few IT companies in Los Angeles that specialize in helping people in their homes.
Check our Frequently Asked Questions.
No Problem Mac Provides Apple Macintosh, iPad, iPhone & Apple TV Support To The Following Communities