Are You Having Mac, iPad or iPhone Problems?
We specialize in everyday Apple problems.
Email issues, slow Macs, iCloud chaos, dead WiFi, printer problems, daunting upgrades, and general disasters.
We come to your home or office providing support and the answers you’re looking for.
Call (310) 621-5679 for an appointment now.
Click for answers to Frequently Asked Questions.
What People Say
TV Writer - Brentwood
“I have Applecare. I’m 12 minutes from two different Apple stores and, still, John is my #1 Apple resource. I’ve yet to hit a Mac problem he couldn’t fix. Definitely recommended.”
Pamela Bel Anu
Therapist - Los Angeles
“The thing I most appreciate about John, next to finally being able to use iMovie and the evil iCloud… is that I trust him”
Casting - Los Angeles
“John managed to retrieve 9,500 emails I’d previously deleted. When I get a problem, I call John. I like to hear “Let’s take a look.” I’m not so hot on the “Your data’s gone” approach.”
Writer - Los Angeles
“As a professional writer, the ease of my computer working perfectly is crucial and only accomplished as a result of the brilliant knowledge and patient style of John. I am grateful”
Director of Photography - Ventura
“I got a guided tour of the Mac at the pace I needed. John’s good at this. He’s patient. That’s important when you pay someone to come to your house.”
Pilot - Los Angeles
“John was great. He understood that I was desperate and found a spot for me the next day. He showed up on time and after a few questions went right to work. In no time at all he diagnosed and solved the problem..”
Check Out Our Other Reviews
Our Favorite Review Quotes
“If you haven’t had the opportunity to work with him… break your computer right now! It will be worth it, I promise you.”
“No-one I’ve met understands the iCloud. Even Apple don’t seem capable of explaining it. They should hire this guy.”
“I can’t recommend him highly enough although, on the other hand, I don’t want him to get too busy for me!”
“Johns visits, much like those of Santa Claus… always leave me content and are welcome.”
What To Expect
We Don’t Work Like Other IT Companies
Ask as many questions as you like. We’re happy to provide answers as we work.
Want private home lessons? We teach the Mac, iPad, iPhone, Apple TV, Watch and Apple Apps.
Issues after we leave? Simply call (310) 621-5679
Check out answers to questions you may have here – Frequently Asked Questions.
Explore Our Latest Blog Posts
Airport And In-Flight Wi-Fi Problems Although the major carriers fly thousands of passengers every day, they appear incapable of providing decent...
Brownouts are common in Los Angeles. Some things are not happy when power is removed: dictators and electronics come to mind. Apple computers fare...
Most of my Mac business clients in Los Angeles use Time Machine to back up their data. Time Machine is reliable, but over the years I've found that...
Airport And In-Flight Wi-Fi Problems Although the major carriers fly thousands of passengers every day, they appear incapable of providing decent food, leg room that allows blood flow to the feet and a stable Wi-Fi signal. We primarily provide local Mac support in Los...
Brownouts are common in Los Angeles. Some things are not happy when power is removed: dictators and electronics come to mind. Apple computers fare well when brownouts hit. Unfortunately, the macOS can be damaged, important work may be lost and attached drives can be...
Our Most Popular Posts
In Apple Mail, if you attach a PDF or JPEG image, you actually see the document or picture. This has no impact on the compatibility of your attachments. It’s a display choice. Still, if you come from a PC background . . .
28,737 Readers Last Year
When you engage in an email conversation, the prior text of each email in the chain is indented right and marked by a colored vertical line. This is a quotation line and is turned on by default. What if you hate them…
8,536 Readers Last Year
When you use the iPhone camera, you’ve probably noticed symbols at the top and bottom of the screen. Some are recognizable… others are odd and mysterious looking.
5,207 Readers Last Year
Who Are We
No Problem Mac was started by John Carroll who’s been troubleshooting Apple problems since 1984.
He has extensive on-the-ground experience with all types of Apple hardware and software.
Originally from Dublin, Ireland, he moved to Los Angeles in 1998.
No Problem Mac remains one of the few IT companies in Los Angeles that specialize in helping people in their homes.
Check our Frequently Asked Questions.
No Problem Mac Provides Apple Macintosh, iPad, iPhone & Apple TV Support To The Following Communities