Apple Devices Help Screen - Mobile

Culver City Apple Mac Support
iPhone & iPad Set Up
Mac, iPhone & iPad Lessons

Onsite Service – Home Or Business

John Carroll - Owner

If you’re looking for an Apple expert in Culver City, you’ve landed on the right page. I’ve been troubleshooting Mac and iPhone problems for over a decade.

When I’m not fixing things, I’m teaching. Anyone can be a student. Parents ask me to help their kids… and sometimes kids ask me to help their parents.

Check out the client testimonials below. I think the best endorsement is that many have told me they feel safe knowing I’m only a phone call away.

Give us a call or if you’d prefer use our Contact Form.

Check out my story at GoSolo.

Apple Computer Customer Hand Asking For Help


Slow Mac
Low Storage Warning
Email Not Working
iCloud Not Syncing
Photo Duplicates
Wi-Fi & Internet Issues
Printer Problems
macOS & iOS Upgrades
Virus and Malware Removal

iMac 24" Green


Apple Shopping Advice
New Mac Setup
Data Transfer
Email Setup
iCloud Sync
Office 365 Install
New iPhone & iPad Setup
New Printer Setup
Apple TV Install

macO Ventura


Mac & macOS
iPhone & iOS
iPad & iPadOS
Apple Watch
iMovie - Video Editing
Keynote - Presentations
Private Home Lessons
Group Training
Beginner & Advanced

What People Say

Sonja Byrne
Sonja Byrne

Actress - London & Los Angeles

“I found No Problem Mac online after experiencing issues with my Mac Book Air. I was due to lead a virtual workshop later that day so was in a bit of a panic. John responded promptly and after accessing my laptop remotely, he resolved the issue quickly. Best of all he talked through everything in non techy language. John is very approachable, responsive and reasonably priced.”

Maria Velez
Maria Velez

Creative Arts Director - Los Angeles

My computer had slowed to a crawl with an endless spinning beachball. John freed up enough space to get things working again, but we agreed it was time for a new Mac. He helped me order a Mac Studio and Studio Display. Already booked an appointment to set up the new machine. John is great at patiently explaining things and he is super funny. It is a pleasure to work with him!

Bryan Hilson
Bryan Hilson

Novelist - Culver City

“Just had John back to fine tune iTunes. After amalgamating three libraries, he showed me some tips for making playlists that are so handy and simple to use.
An added bonus was finding out I could control everything from my iPhone. Thank you again for all the info.”

Over 130 5 Star Reviews

Yelp Logo - Reviews For Computer Support
Google Verified Reviews
Yelp Logo - Reviews For Computer Support
Google Verified Reviews

Culver City, CA

Culver City is home to Sony Pictures Studios, the historic Culver hotel, and a host of fantastic restaurants, galleries, and theaters.

It’s also our local neighborhood and here we work with a lot of families, and a variety of businesses that include both a documentary production company, and a publishing firm.

iCloud Setup

Many of the families we work with have problems with Apples iCloud. Generally, no one knows how the iCloud works. Data had been mixed between individuals and none of the data on any devices appears to match. It’s chaos… but, we’re comfortable with that.

We always start by giving a brief explanation of what the iCloud is and how it works. Apple created this marvel, but never bothered to explain it, so most people are understandably confused.

Apple ID

The first step is to audit each family member’s devices to determine which Apple IDs they are using, what data streams they are synced to, and who is paying for their purchases on the App store.

With this data we can tell what is happening, what’s going wrong, and how to fix the problem.

As we make the necessary adjustments, we explain to each family member what we are doing and what they can expect from their iCloud setup in the future.

In families with children, we can setup Apple’s Family Sharing to help manage online security and purchases.

Sharing Photos in a family has always been problematic with Apple’s current iCloud limitations, but the next version of macOS includes a new Photo sharing option that promises to resolve these issues.

Mac Setup For Culver City Businesses

Our business clients have more complex requirements and often need immediate assistance. We provide remote support, but with local businesses in Culver City we can generally be onsite within an hour.

Our publishing client has diverse needs and is a good example of the range of services we provide.

Members of design department require constant macOS, font management, and Adobe Creative Cloud updates that need to be coordinated to ensure compatibility within the design department and with a number of editors that manage content.

The Sales department use Apple’s powerful and light MacBook Air; a perfect choice for those who travel across L.A. on a daily basis. Sales people require remote assistance with email problems, macOS instruction, and issues handling large advertising file transfers.
In the main office on a bi-weekly basis, all Macs are checked for Malware, cleaned and optimized with maintenance scripts, and checked for any macOS and App updates.

We also provide managed onsite backups and cloud backups.

If you are interested in learning more about our local Culver City services, call (310) 621-5679.

Sony Pictures Studios, Culver City
Veterans Memorial Film Strip, Culver City

No Problem Mac provides Mac, iPhone and iPad support in the Culver City area.

Call or Text(310) 621-5679

Hours – 8:00 am to 8:00 pm 7 days a week.

Closed – July 4th, November 21st, December 24th and 25th, December 31st, and January 1st.

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