Apple Devices Help Screen - Mobile

West Hollywood Mac Support
iPhone & iPad Set Up
Mac, iPhone & iPad Lessons

Onsite Service – Home Or Business

John Carroll - Owner

If you’re looking for an Apple expert in West Hollywood, you’ve landed on the right page. I’ve been troubleshooting Mac and iPhone problems for over a decade.

When I’m not fixing things, I’m teaching. Anyone can be a student. Parents ask me to help their kids… and sometimes kids ask me to help their parents.

Check out the client testimonials below. I think the best endorsement is that many have told me they feel safe knowing I’m only a phone call away.

Give us a call or if you’d prefer use our Contact Form.

Check out my story at GoSolo.

Apple Computer Customer Hand Asking For Help


Slow Mac
Low Storage Warning
Email Not Working
iCloud Not Syncing
Photo Duplicates
Wi-Fi & Internet Issues
Printer Problems
macOS & iOS Upgrades
Virus and Malware Removal

iMac 24" Green


Apple Shopping Advice
New Mac Setup
Data Transfer
Email Setup
iCloud Sync
Office 365 Install
New iPhone & iPad Setup
New Printer Setup
Apple TV Install

macO Ventura


Mac & macOS
iPhone & iOS
iPad & iPadOS
Apple Watch
iMovie - Video Editing
Keynote - Presentations
Private Home Lessons
Group Training
Beginner & Advanced

What People Say

“What a guy!! Always available in one mode or another and always helpful in a light humorous manner. You will be pleased that you have used his services. Price is right, BTY.”

Mary Dekernion

Pacific Palisades

I love that John comes to my home. I get the full attention and honest advice I need. Even better, he’s always available on the phone. It’s such a stress reliever. I call him my “safety net”. No question is too simple and no question goes unanswered. He’s worked on every kind of computer gizmo in my house and even provided solid advice on a new printer and a big screen TV. At the beginning, I sat down with him to learn the basics of my new iMac. It’s fun when you work with someone who has great patience and good humor. He has a gift for simplifying and explaining complex ideas. I’ve sent him to several friends who fear their new Macs 🙂 So glad I found him. Highly recommended.

Selma Morrow


“John was super prompt in getting back to me upon reaching out about my hard drive issue with my Macbook and quickly helped me figure out the problem in about in about 15 minutes. I appreciated him taking the time walking me through the steps and offering his recommendation on operating systems that would be beneficial to prolonging the current apps and software I have installed. As someone who now will have to work from home I needed my computer up and running ASAP and John was able to do that without charging ridiculous amounts. I can’t recommend his service enough!”

Catherine Torres

Los Angeles

Over 130 5 Star Reviews

Yelp Logo - Reviews For Computer Support
Google Verified Reviews
Yelp Logo - Reviews For Computer Support
Google Verified Reviews

No Problem Mac provides Mac, iPhone and iPad support in the West Hollywood area.

Call or Text(310) 621-5679

Hours – 8:00 am to 8:00 pm 7 days a week.

Closed – July 4th, November 21st, December 24th and 25th, December 31st, and January 1st.

Website – Home Page

Sunset and Hollywood Boulevard Mural

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