On-Site Mac & iPhone Support
New Mac, iPhone & iPad Setup
Private Classes In Marina Del Rey

“Imagine my surprise on purchasing an iMac to discover it worked nothing like a PC. As I was unable to solve the problem with a hammer or a screwdriver, I looked on Google, and stumbled across No Problem Mac.

John arrived and asked: ‘How do you like to learn? Do you want to watch me or do you want to sit in the chair and take control?’ I said, I just want to ask questions. I got a self-guided tour of the Mac at the pace I needed. John’s good at this.

He’s patient — that’s important when you pay someone to come to your house. You don’t want to feel like an idiot. John did a stellar job.

“So aggravating when your trusted electronics no longer work. My Mac and iPad no longer showed the icon for mail and I was unable to establish a connection.

Went to the provider’s store but that did not work. A friend recommended I contact John Carroll. After a phone call established that this problem required an in person visit, John arrived on time and went straight to work. He explained what might have gone wrong clearly and comfortably.

The second contact was via remote — again, his guidance was easy to understand. He responds quickly, arrives on time, is professional and trustworthy. Do yourself a favor, call John.”